Mobile Payments
Many live vending machines in 2023 are equipped with digital credit card readers accepting mobile payments, such as Apple Pay, Google Wallet, and Samsung Pay. Digital Credit cards not only support mobile payment options but also credit/debit cards. Credit card readers equipped on vending units allows customers to make purchases without relying on if they have cash/coins, which is a benefit to those who don’t carry cash or prefer to use credit, debit, or mobile payments.
365 Contact Support
As we are a vending machine company in the Ottawa and the surrounding area we took full advantage of smartphone use, meaning we made it more convenient for our customers to contact us than ever before. Each Vend Pro vending unit has a (Service or Refunds QR Code sticker which brings you to: vendpro.ca/contact-support. The reason our company decided to equip all units with these QR Codes is in order for our customers to get full support if there is a vending machine issue such as lost funds or a product getting stuck. Our customers have the access to scan the QR Code rather than searching our company name on Google or searching our website to get hold of a representative. With this solution, our customers can be refunded within the hour with an Electronic Fund Transfer or get any issue handled right away.
Mobile Loyalty Programs
A Vending Machine Mobile Loyalty Program is designed to give repeat customers deals and free items. Loyalty programs are generally designated to workplace employees. Vending machine loyalty programs are point-based, points are given based on purchases and eventually, with enough points, you can receive money off certain products, free items, and more. Getting started can be easy, download the Loyalty Program App (Attached to the unit) create an account and input the unit number (Attached to the unit). Loyalty programs are overall a great benefit for customers to use in the workplace.
